SHIPPING INFO
At Koi Bubbles Soap Company, we offer a variety of shipping methods to ensure your order arrives to you quickly and safely. We take great care in packaging our handmade soaps to prevent any damage during transit. Shipping costs are calculated based on the weight of your order and your shipping address. For orders over $50, we offer free shipping within the continental United States.
If you have any questions or concerns about our shipping methods or costs, please don't hesitate to contact us. We are always happy to help!
ABOUT US
At Koi Bubbles Soap Company, we are passionate about creating high-quality, handmade soaps that are gentle on your skin and the environment. Our soaps are made with natural, plant-based ingredients and are never tested on animals. We take pride in our work and strive to provide exceptional customer service to all of our customers.
If you have any questions or concerns about our soaps or our company, please don't hesitate to reach out. We would love to hear from you!
We take the privacy and safety of our customers very seriously. We use third-party banking to verify payment and do not store any personal information. For more information, please see our Privacy & Safety Policy.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.